Employee Hiring Engagement Policies Improve Business Operations for Grocery Chain
Like many businesses, the privately-owned chain initially dismissed using behavior assessments for self-improvement strategies and to improve inefficiencies. In addition, the grocer’s CEO was skeptical the value to the business of improving hiring processes and employee morale.
The Turning Point
- Retail profits are up almost one-third
- Manufacturing sales are up 40 percent
Also of note: There has been a 100 percent success rate in finding the right talent to serve a growing clientele. And, two chefs in charge of preparing ready-made meals at the grocery store and who had clashing philosophies and approached their jobs differently have since mended fences.
Through TTI’s solutions, the two employees now better understand where each is coming from, have a sound working relationship, and are no longer in each other’s way. Moreover, communication has improved overall between management and employees.Pam Hager
“There has been a noticeable change in philosophy and overall success,” Hager said. “Our assessments have helped to eliminate conflict and increase profits.”
Assessments are also being used in the company’s succession planning, with the hope that candidates could be fast-tracked to management because their profile more closely matches that of a store or district manager.
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