Succession Planning
Succession planning is a critical element for longevity in any organization. Identifying high-potential employees, understanding development needs, creating growth paths for team members, and ultimately building a healthy bench is the way that companies can maintain growth.
As a bonus, employees become more engaged when they can envision the next step in their trajectory at an organization. Our assessments can help identify employees who will be the next generation of leaders, as well as a plan to grow their skills and abilities as they prepare.
Succession planning tools fall into three categories: visual frameworks like the 9-box grid, software platforms that track successors and readiness, and assessment instruments that measure the people being considered. Most buying guides cover the first two and omit the third, which is where the weakest data in the whole process usually sits.
Key Takeaways
- Three tool categories exist, not two. Frameworks organize the conversation, software tracks it, and assessments supply the data it runs on.
- The 9-box grid has one solid axis and one shaky one. Performance is documented; potential is usually a manager's impression.
- Readiness and potential are different judgments. Someone can be high potential and two years from ready, and conflating the two produces bad bench data.
- Promotion decisions are selection decisions. An assessment used to decide who advances is a selection procedure under the Uniform Guidelines, with the obligations that follow.
- Assess against the role, not against each other. Ipsative instruments compare a person to the target role's benchmark, never one successor to another.
What Are Succession Planning Tools?
Succession planning tools are the frameworks, software, and assessments organizations use to identify critical roles, evaluate internal candidates for them, and track how ready each candidate is. They range from a spreadsheet to a dedicated platform to a validated instrument.
The categories serve different functions and are frequently confused. A framework gives a leadership team a shared structure for a conversation. Software stores the output and produces a board-ready report. Neither generates information about a person; they organize and store it.
That distinction matters because a succession plan is only as good as the judgments inside it. A polished platform full of subjective ratings is a well-formatted guess.
The Three Categories of Succession Planning Tool
| Category | Examples | What it does | What it cannot do |
|---|---|---|---|
| Visual frameworks | 9-box grid, talent review templates, skills gap matrices | Structures a group conversation and forces explicit choices | Generate any of the data placed into it |
| Software platforms | Dedicated succession modules and talent management suites | Tracks roles, successors, readiness dates, and reporting | Improve the quality of the ratings entered |
| Assessment instruments | Behavioral, motivator, emotional intelligence, judgment, and skills measures | Produces consistent, comparable data about each candidate | Make the decision, or replace the leadership conversation |
Most organizations already have the first two. The third is the one that determines whether the other two are working with evidence or with impressions.
The 9-Box Grid and Its Potential Problem
The 9-box grid plots employees on a three-by-three matrix, with current performance on one axis and future potential on the other. Performance is usually well documented. Potential usually is not, and that single weakness explains most criticism of the model.
Ask where the performance rating comes from and you will get review cycles, goal attainment, and output data. Ask where the potential rating comes from and you will usually get a manager's judgment formed over a handful of meetings. That judgment is not worthless, but it carries known problems. It rewards visibility over capability, so the person who presents well in the room outranks the person doing harder work quietly. It rewards similarity, because managers recognize potential most easily in people who operate like they do. And it is unfalsifiable, since nobody revisits the box a person was placed in three years ago to check whether it was right.
| 9-box axis | Typical data source | Reliability | How to strengthen it |
|---|---|---|---|
| Performance | Review cycles, goals, measurable output | Reasonably solid; documented and reviewable | Confirm it reflects the current role, not a previous one |
| Potential | Manager impression, informal observation | Weak; subjective, unrecorded, rarely revisited | Add measured data on motivators, judgment, skills, and emotional intelligence |
Making the Potential Axis Objective
Potential is not a single quality. It breaks into components that can be measured separately: whether the person is motivated by what the next role offers, how they exercise judgment, how they handle emotional demands, and which required skills are already developed.
12 Driving Forces addresses the question most often missed entirely, which is whether a person actually wants the next role rather than whether they could hold it. A capable manager who is driven by expertise and craft may be a poor bet for a role that is mostly stakeholder management, and no performance review will surface that. Acumen measures judgment across three dimensions: intrinsic, extrinsic, and systemic, or how much weight a person gives to people, tasks, and systems when deciding. EQ measures self-regulation and empathy, which scale in importance with the seniority of the role. DNA reports 25 personal skills by development level, turning "not ready yet" into a specific list. DISC covers behavioral style. Combining them in a multi-science report is what converts a box on a grid into a development plan.
Building a bench you can defend
- Benchmark the target role first. Document what the role requires before assessing anyone against it.
- Assess candidates against that benchmark. Not against each other, and not against the incumbent.
- Separate readiness from potential. Record both, and record the gap between them.
- Convert each gap into a development action. A bench without development plans is a list, not a plan.
- Check for adverse impact. Track who is being advanced and investigate meaningful differences between groups.
- Revisit every 12 months. Roles change and people develop; a three-year-old grid describes an organization that no longer exists.
Readiness Is Not the Same as Potential
Potential describes how far someone could eventually go. Readiness describes whether they could take a specific role now. They are different judgments on different timescales, and treating them as one number is a common source of bad succession data.
A person can be high potential and eighteen months from ready. Another can be ready now for the role directly above them and unlikely to go further, which is not a failing but genuinely useful information. Recording a single blended rating loses both facts. The practical version is to record readiness as a timescale, ready now, ready in one to two years, or longer, alongside the specific gaps that define it. That format survives a leadership change, because the reasoning is written down rather than held in the head of whoever ran the last review.
Promotion Decisions Are Selection Decisions
Under the Uniform Guidelines on Employee Selection Procedures at 29 CFR Part 1607, a selection procedure includes decisions about promotion, not only about hiring. An assessment used to decide who advances carries the same obligations as one used to decide who is hired.
Succession content almost universally skips this, which is odd given that succession planning is largely about who gets promoted. The obligations sit with the employer rather than the assessment vendor, and they include demonstrating that the procedure is job-related and monitoring whether it produces adverse impact across groups. The practical implications are the same as in hiring and selection. Build a documented benchmark for the target role before assessing anyone. Administer consistently to everyone at the same stage. Use assessment as one input alongside performance history and structured discussion rather than as a gate. And track selection rates by group, because a bench that quietly narrows over three cycles is the kind of pattern that only shows up if someone is looking. The standard itself is at the Uniform Guidelines on Employee Selection Procedures, with employer obligations summarized in the EEOC's guidance on employment tests and selection procedures. TTI publishes its validation approach on the TTI compliance page.
What Succession Assessment Cannot Do
TTI's behavioral and motivators instruments are ipsative, meaning they compare a person's preferences against their own rather than against a population. They can show how one candidate compares to a documented role benchmark. They cannot rank two candidates against each other.
This constrains how the data is used and, handled properly, improves the process. Comparing each candidate to the requirements of the role produces a specific gap list per person. Comparing candidates to each other produces a ranking that feels decisive and rests on a comparison the instrument was not built to support. The second limit is that no assessment establishes that someone will succeed in a role they have not held. What it establishes is what they bring to it and where the gaps are, which is the input to a development plan rather than a forecast. Development work sits in leadership development and team dynamics. Practitioners who want to run this process with their own clients can do so through TTI's certification programs, and supporting research is published at the TTI research portal. The professional standard for assessment practice is maintained by the Society for Industrial and Organizational Psychology.
Succession Planning Tool FAQs
What are succession planning tools?
Succession planning tools fall into three categories: visual frameworks such as the 9-box grid and talent review templates, software platforms that track successors and readiness dates, and assessment instruments that measure the candidates themselves. Frameworks and software organize and store information; only assessments generate consistent data about the people being considered.
Why is the 9-box grid criticized?
Because one of its two axes is weak. Performance ratings draw on review cycles, goals, and measurable output. Potential ratings usually come from a manager's impression, which tends to reward visibility over capability, favors people who operate like the assessor, and is rarely revisited to check whether it was accurate. The grid itself is a sound structure; the problem is the quality of the data placed into it.
How do you measure an employee's potential objectively?
Break potential into components that can each be measured. Whether the person is motivated by what the next role actually offers, how they exercise judgment across people, tasks, and systems, how they regulate themselves under pressure, and which of the role's required skills are already developed. Each of those is measurable with a structured instrument, which produces a specific gap list rather than a single subjective rating.
Can assessments be used to decide who gets promoted?
Within limits. Under the Uniform Guidelines on Employee Selection Procedures at 29 CFR Part 1607, promotion decisions are selection decisions, so the employer carries the obligation to show job-relatedness and monitor adverse impact. Assessment should be one input alongside performance history and structured discussion, applied consistently, and built on a documented benchmark for the target role rather than used as a standalone gate.
What is the difference between readiness and potential?
Potential describes how far someone could eventually progress; readiness describes whether they could step into a specific role now. Someone can be high potential and eighteen months from ready, and someone else can be ready for the next role but unlikely to go beyond it. Recording them as one blended score loses both facts. Recording readiness as a timescale with the specific gaps attached is far more durable.
Put real data behind your potential ratings
Book a 20-minute consultation and we will work through a critical role you need to cover, how its benchmark would be built, and what assessing your bench against it would surface. Consultants and coaches: ask about running succession work with your own clients.
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